Insights
Terms and conditions
Last updated: September 17, 2026
These Website Terms apply to the website operated by Appointed Performance (“Appointed,” “we,” “us”). They govern your use of the site and submission of an inquiry or application. They do not replace a separate written agreement for Appointed’s services.
Use of the website
You may use this site for lawful purposes and to learn about or inquire into Appointed’s services. Do not submit false information, impersonate another person, interfere with the site, or attempt unauthorized access to its systems.
Applications and calls
Submitting an application or booking a call does not guarantee that your territory is available, that you qualify for a program, or that Appointed will enter into a business relationship with you. Please provide accurate information about your business, service area, and capacity. A fit-check call begins with a 20-minute discovery review, with time reserved to continue if there is a match.
Appointed services and client agreements
Appointed helps residential HVAC contractors obtain replacement-estimate opportunities by sourcing homeowner inquiries, contacting and qualifying homeowners, scheduling and confirming estimates, and following up on attendance. Any program scope, territory terms, qualification criteria, definition of a completed estimate, delivery or credit rules, fees, payment terms, cancellation rights, and other service commitments are established only in a separate written client agreement. If that agreement conflicts with these Website Terms, the client agreement controls for the services it covers.
No guarantee of sales
A scheduled or attended estimate is a sales opportunity, not a guaranteed replacement, installation, sale, or amount of revenue. The HVAC contractor is responsible for the evaluation, recommendations, financing options, pricing, follow-up, and close. Results depend on factors including market conditions, service area, availability, reputation, pricing, financing, sales process, and follow-up. Statements on the site about attendance or estimates counting toward delivery are subject to the applicable client agreement.
Homeowner and contractor responsibilities
Appointed is not an HVAC contractor and does not perform system evaluations, repairs, installations, or in-home estimates. Participating HVAC contractors are independently responsible for their services, customer communications, licensing, insurance, estimates, contracts, and legal compliance. Homeowners should review a contractor’s proposal and terms before hiring them.
Website content and intellectual property
The text, graphics, branding, videos, and other content on this site belong to Appointed or its licensors and are provided for informational use. You may not copy, republish, or commercially exploit them without permission, except as allowed by law.
Third-party services
The site may include third-party services such as the iClosed scheduling/application widget and Wistia video player. Your use of those tools may also be governed by the provider’s terms and privacy practices. We are not responsible for third-party websites or services that we do not control.
Website availability and information
We work to keep site information useful and current, but the website is provided on an as-available basis. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free, or suitable for a particular purpose. Nothing in these Website Terms limits rights or remedies that cannot legally be limited.
Changes to these terms
We may update these Website Terms by posting a revised version and changing the date above. Changes apply prospectively from the date posted. Material service commitments are changed only as permitted by the applicable client agreement.
Contact
Questions about these Website Terms? Email help@appointedops.com
Last updated: September 17, 2026
These Website Terms apply to the website operated by Appointed Performance (“Appointed,” “we,” “us”). They govern your use of the site and submission of an inquiry or application. They do not replace a separate written agreement for Appointed’s services.
Use of the website
You may use this site for lawful purposes and to learn about or inquire into Appointed’s services. Do not submit false information, impersonate another person, interfere with the site, or attempt unauthorized access to its systems.
Applications and calls
Submitting an application or booking a call does not guarantee that your territory is available, that you qualify for a program, or that Appointed will enter into a business relationship with you. Please provide accurate information about your business, service area, and capacity. A fit-check call begins with a 20-minute discovery review, with time reserved to continue if there is a match.
Appointed services and client agreements
Appointed helps residential HVAC contractors obtain replacement-estimate opportunities by sourcing homeowner inquiries, contacting and qualifying homeowners, scheduling and confirming estimates, and following up on attendance. Any program scope, territory terms, qualification criteria, definition of a completed estimate, delivery or credit rules, fees, payment terms, cancellation rights, and other service commitments are established only in a separate written client agreement. If that agreement conflicts with these Website Terms, the client agreement controls for the services it covers.
No guarantee of sales
A scheduled or attended estimate is a sales opportunity, not a guaranteed replacement, installation, sale, or amount of revenue. The HVAC contractor is responsible for the evaluation, recommendations, financing options, pricing, follow-up, and close. Results depend on factors including market conditions, service area, availability, reputation, pricing, financing, sales process, and follow-up. Statements on the site about attendance or estimates counting toward delivery are subject to the applicable client agreement.
Homeowner and contractor responsibilities
Appointed is not an HVAC contractor and does not perform system evaluations, repairs, installations, or in-home estimates. Participating HVAC contractors are independently responsible for their services, customer communications, licensing, insurance, estimates, contracts, and legal compliance. Homeowners should review a contractor’s proposal and terms before hiring them.
Website content and intellectual property
The text, graphics, branding, videos, and other content on this site belong to Appointed or its licensors and are provided for informational use. You may not copy, republish, or commercially exploit them without permission, except as allowed by law.
Third-party services
The site may include third-party services such as the iClosed scheduling/application widget and Wistia video player. Your use of those tools may also be governed by the provider’s terms and privacy practices. We are not responsible for third-party websites or services that we do not control.
Website availability and information
We work to keep site information useful and current, but the website is provided on an as-available basis. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free, or suitable for a particular purpose. Nothing in these Website Terms limits rights or remedies that cannot legally be limited.
Changes to these terms
We may update these Website Terms by posting a revised version and changing the date above. Changes apply prospectively from the date posted. Material service commitments are changed only as permitted by the applicable client agreement.
Contact
Questions about these Website Terms? Email help@appointedops.com